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AI in PracticeAug 30, 2026
Worker sentiment is turning into a harder AI adoption metric
Enterprise AI adoption has been sold from the top down, but employee reviews are starting to reveal the bottom-up experience. The Decoder's report on souring AI sentiment shows that the real deployment test is not whether executives like the strategy; it is whether workers believe the tools make their jobs better.
ProductsAug 27, 2026
Shopping-agent research shows autonomy can still make ordinary choices worse
Shopping sounds like an easy job for agents until the agent has to make a real decision. Preferences are messy, prices change, reviews are noisy, policies differ, and the best choice is often not the item with the cleanest product page.