AI in PracticeAug 31, 2026watch
Workers are starting to protect expertise from the agents they are asked to train
Enterprise AI adoption has a people problem hiding inside the workflow charts. If employees believe the agent they are training will later replace them, they have every incentive to withhold the messy expertise that makes automation useful in the first place.
Why it matters: The better implementation pattern is transparency: explain what the system will do, what humans will keep owning, and how expertise will be rewarded. Otherwise the agent rollout becomes a quiet labor negotiation disguised as a software deployment.